Job Descriptions
The job descriptions below are a quick summary of the major roles and responsibilities of the position.
If you have any questions, feel free to contact us at humanresources@klinkecleaners.com
Customer Service Representative
Objective: To ensure excellent customer service and assist with the garment handling before and after the garments are cleaned and pressed.
Duties:
- Satisfy customer needs
- Handle drop-off and pickup
- Create invoices for incoming orders
- Tag the garments
- Assemble the orders once cleaning is finished
- Clean work area
Hours: Part-time or full-time (30 hours or more). Flexible.
Store Manager
Objective: To oversee an entire store’s daily production and manage the store’s revenues and costs while ensuring the quality standards of Klinke Cleaners.
Duties:
- Train in all aspects of running a dry-cleaning plant
- Qualify to open and close the store and perform the necessary daily paperwork
- Create a staffing schedule for the other store employees
- Handle employee relations such as interviewing and hiring
- Monitor supplies and place orders when supplies are needed
- All additional duties listed under “production” and “customer service representative”
Hours: Full-time.
Production
Objective: To effectively press customers’ garments to meet Klinke Cleaners’ standards, while keeping our promise of “In by 10:00, ready at 4:00.”
Duties:
- Press shirts and/or drycleaning to meet the company’s quality standards
- Inspect garments for any stains
- Keep work area clean
- Assemble pressed garments when necessary
- Hours: Part-time or full-time (30 hours or more). Flexible hours.
Production Assistant
Objective: To travel among all Klinke Cleaners’ locations and assist store managers in their daily production.
Duties:
- Train in all aspects of running a dry cleaning plant and qualify to run a store in a manager’s absence
- All additional duties listed under “production” and “customer service representative”
Hours: Part-time or full-time (30 hours or more).
Lead Person
Objective: To assist the store manager in all operations of the store such as opening and closing the store as well as customer service and production responsibilities.
Duties:
- Be able to operate the store in a manager’s absence
- Qualify to open and close the store
- All additional duties listed under “production” and “customer service representative”
Hours: Part-time or full-time (30 hours or more). Flexible hours.